Privacy Policy

At pdftoexcel.net, your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using pdftoexcel.net, you consent to the practices outlined in this policy.

Please take a moment to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information

When you register for an account, use our services, or make a purchase, we may collect the following personal information:

  • Name: To personalize your experience and for billing purposes.
  • Email Address: To send you confirmation emails, updates about your account, and promotional communications.
  • Payment Information: For processing subscription fees when you purchase our premium services (e.g., credit card information). This information is processed securely through our payment processors and is not stored on our servers.
  • Account Username and Password: To allow you to create an account and access premium features.

1.2 Non-Personal Information

We also collect non-personal information automatically when you visit our website, which may include:

  • IP Address: Used to identify your location and provide you with a better browsing experience.
  • Browser Type and Version: To optimize our services for your browser.
  • Operating System: To ensure compatibility with various platforms.
  • Referring Website: The website that led you to pdftoexcel.net.
  • Pages Visited and Time Spent: To analyze user behavior and improve our services.
  • Device Information: Details about the device you use to access our services, including the model and operating system version.

2. How We Use Your Information

We utilize the collected information for various purposes, including:

  • Providing Services: To process your file conversions and provide the tools and features you request.
  • Account Management: To manage your user account, including registration, authentication, and subscription management.
  • Transaction Processing: To process payments for premium subscriptions and provide you with invoices.
  • Communication: To communicate with you regarding your account, service updates, promotional offers, and customer support.
  • User Experience Improvement: To enhance our website and services based on user feedback and analytics.
  • Compliance: To comply with legal obligations, respond to legal requests, and protect our rights and interests.

3. Cookies and Tracking Technologies

3.1 Cookies

Cookies are small text files placed on your device that help us recognize you and remember your preferences. We use cookies to:

  • Enhance user experience by remembering your settings and preferences.
  • Analyze website traffic and usage patterns to improve our services.
  • Track the effectiveness of our advertising and marketing campaigns.

3.2 Other Tracking Technologies

We may also use web beacons, pixels, and similar tracking technologies to monitor user activity on our website and gather demographic information. You can manage your cookie preferences through your browser settings. However, if you disable cookies, you may not be able to use certain features of our website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide customer support, process payments, and analyze website usage. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. These measures include:

  • Encryption: We use industry-standard encryption to protect sensitive information transmitted online (e.g., payment information).
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Security Audits: We regularly review our security practices to ensure we maintain a high level of data protection.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we work to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, which may include:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.
  • Right to Erasure: You have the right to request deletion of your personal information, subject to certain legal exceptions.
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact form. We may require verification of your identity before responding to such requests.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. You are encouraged to visit this page regularly to stay informed about any changes to our policies. Your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

9. Related Policies

In addition to this Privacy Policy, please review our other related policies, which include:

  • Terms and Conditions: This page outlines the rules and guidelines for using our website and services, detailing your rights and responsibilities as a user of pdftoexcel.net.
  • Refund Policy: This policy explains the conditions under what conditions refunds may be issued for our premium subscription services, including the process for requesting a refund.
  • Content Disclaimer: clarifies our stance on the accuracy, completeness, and reliability of the content provided on our website, and outlines the limitations of liability related to the use of our conversion tools and services.

9. Have any Questions?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us by filling our contact us form.

Thank you for choosing pdftoexcel.net! We appreciate your trust in us and are committed to protecting your privacy.